Q. How soon will I receive my order?
A. If you purchase with a CREDIT CARD...
Immediately upon payment authorization, you will be automatically
connected to a page with links to download your file. This usually
takes a matter of seconds for credit card orders. Check orders may take
several business days for processing. If you have questions or difficulties
visit the Credit Card Orders Download Instructions
& Troubleshooting page.
A. If you purchase through PAYPAL...
You are immediately sent an email confirming your purchase which
includes a link to a product download page. This link is valid
for only 48 Hours. If you have questions or difficulties visit
the PayPal
Orders Download Instructions & Troubleshooting page.
Q. I get a "Error 98" message, what should I do?
A. This a protection device to protect against others
using your "Back" button and getting to your credit card information.
If you enter your information and the transaction is declined, you may
have made an error in your data entry. You must go back to any of the
site pages and click the "download" or "credit card art"
buttons to start the process over.
Q. How does downloading work?
A. Click here for details.
Q. What if I encounter difficulties downloading?
A. Visit the Contact Us page
for instructions.
Q. How many files will I receive?
A.One 7-page file includes six templates plus instructions.
Q. I downloaded the file and I can't find it. Where should I look?
A. Visit the Contact Us page
for instructions.
Q. What is PayPal?
A. PayPal is an online payment processing service that
allows members as well as non-members to make purchases with their credit
card or checking account.
Q. Do I have to become a PayPal member to process my order through PayPal?
A. No, you can make a standard credit card purchase.
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